Every new client starts with a complimentary 15-minute intake call. Please read the information below before booking — it helps make sure we're the right fit for you.
This is Roxanne, our clinic director, and Nala, our therapy dog.
Step 1
In order to book an appointment with our clinic we do require all potential clients to have an intake call with us. This is a 15 minute complimentary phone call where you will have a chat with one of our practitioners so that we can better understand how we can help you.
Step 2
Complete our Intake form: We require this information to better understand whats going on and to ensure that we are the right fit for you and that you are the right fit for us.
Step 3
Once the form is complete you will be taken to our online booking calendar where you will be able to view our current availability and book in your 15 minute phone call with us.
Step 4
We are generally good at calling you on time, so please keep your phone close during this time. Note you will receive a 48 hour and 24 hour reminder both via email and sms letting you know of your upcoming phone consult with us.
Step 5
Once the intake call has been completed we will match you with the right practitioner to ensure we provide you with the best support possible. We will then be in touch to book your first appointment when there is more availability.
Please read each section below and confirm before booking your complimentary intake call.
As of July 2025
We accept Privately Paying, NDIS Plan Managed, NDIS Self Managed, and Mental Health Care Plans from your GP.
Private health insurance cover varies — please consult your insurer to find out your cover.
We do not accept Bulk Billing or NDIS Agency Managed (NDIA) clients.
Unfortunately, we are not able to provide services to:
Step 2
